Recent news about decline in profit of PTCL has concerned many investors and shareholders. Will Ufone, mobile phone arm of PTCL, be able to fight back and reverse this trend? In this post I present a snapshot of Ufone. I’ll discuss its strengths, weaknesses, threats to its current position and its future prospects.
Conclusion:Lots of potential if Ufone and its parent get its act together and execute well on their expansion and competitive plan. Read on to understand the basis for this conclusion.
About Ufone
Ufone (official name: PTML) is a PTCL company and Etisalat of UAE owns 26% of PTCL. For more information about Etisalat I recommend reading this investment report from Shuaa. This report also includes details of how PTCL was privatised earlier this year in April. Please note: PTCL does not report detailed earnings results for Ufone. Therefore we need to look at PTCL results as a whole.
Highlights of Recent Earning Report
The annual 2005-2006 and first quarter 2006-2007 financial reports are available at ptcl website.
For the first quarter 2006-07 ending Ocotber 30, 2006 the profit before tax was Rs.7.7 billion with net Profit of Rs.5.1 billion, which is 7% lower than that of the corresponding quarter of last year. For the full year 2005-06 after tax profit was Rs 20.78 billion which was 22% less than previous year’s profit.
Dividend of Rs 3 per share was awarded which corresponds to an impressive dividend yield of 12.3% !
PTML (Ufone) - a wholly-owned subsidiary has improved its financial performance compared to the first quarter of last year. It added over 1.37 million new subscribers during July to September 2006 quarter, making its total subscriber base in excess of 7.52 million as of end September 2006. Ufone earned a net profit of Rs.666 million compared to Rs.389 million recorded for the same period last year.
Network and infrastructure expansion was carried out in 2006 progress and more is being planned to deploy WLL, Wimax etc. In the largest network expansion deal of Pakistan, PTCL signed up Huawei for a US$550 milliondeal which will allow Ufone to double its capacity. Financial reporting standards have also been improved. Details are in the directors report at PTCL website. Note that analysts expect Ufone to be an increasingly major contributor to PTCL earnings. This indicates the growth in wireless sector and the competition in fixed-line and other sectors.
Weaknesses and Threats
* Increased Competition from new investors (Mobile firms such as Telenor, WLL operators)
* Poor service (see more on service quality and PTA interjections below)
* Network capacity and quality
* Management Style and approach
How to Invest
Through Pakistan mutual fund companies such as Abamco who offer funds with PTCL as holdings. For example: UTP-ISF fund has about 10% PTCL stock. You can buy stock directly as well but the Pakistan stock market is not without its risk. In 2005 the Pakistan stock market crashed amid rumours of scandals which are now under investigation (see this article from DAWN, read more here and take a look at the website of Securities and Exchange Commission of Pakistan).
Here is a professional report (by Imtiaz Gadar - Merril Lynch, see the full pdf here which is from Sep 2006) about Ufone and PTCL (refrerred to as PakTel):
“Having traded down materially during 1H06, PakTel now offers an attractive yield and substantial upside to our DCF valuation of Rs60. PakTel is marked down for its low earnings growth outlook from increasing wage costs and fixed line deregulation.
High yield may not be sustainable if new strategic shareholder (Etisalat) decides to invest more heavily in wireless. Earnings transparency is below average as mobile earnings are not disclosed to the market. Main positives are potential for long term cost cutting, and good secular growth prospects in
Wireless and internet given low teledensity (3.5%) and high GDP growth (7%).
Clear direction from new owners, management stability and dividend payout certainty are needed to reignite positive momentum. Valuation score have improved with the continued slide in share price and we now rate the stock a Buy.”
For more about Quality Of Service Issues at Ufone
Pakistan Telecommunication Authority (PTA) has announced that it will conduct a countrywide Quality of Service (QoS) survey of all cellular mobile operators in the next two to three months to determine the service quality being offered by mobile operators in the wake of consumer complaints against their service. The Authority has taken strong exception to the problems being faced by cellphone users in the shape of severe congestion, call connection errors, frequent call drops and excessive and unjustified billing due to false messaging.
In April 2005 PTA had issued a show-cause notice to Ufone for providing low quality service and initiated proceedings against it. The PTA said on Monday that the notice to the Ufone was served on the basis of the results of the quality of service (QoS) conducted recently. The PTA has given 30 days to the operator to submit the reply. The proceedings may lead towards the appointment of an administrator or levy of fine up to Rs 350 million, and it can be suspension or termination of licence under section 23 of Pakistan Telecom (Re-organisation) Act 1996.


28 comments
Comments feed for this article
February 12, 2007 at 8:57 am
Farrukh Ansari
Well write your reviews on Ufone whether you like or dislike this service. Besides Ufone you can rate and write reviews on thousands of other products and services available in Pakistan.
You can write on Ufone here:
http://www.madyee.com/product_reviews/75137/1/Ufone
April 13, 2007 at 4:55 am
Abdul Shakoor Tehrazim
The Director (Ufone)
Pakistan Mobile Communications (Pvt.) Ltd.
Subject: Purchase of Already Used Ufone Calling Card, worth of Rs. 500/-
Dear Sir,
It is to state that I am a user of Ufone since long and have the connection with Mobile number 0333-4878731. Yesterday, the April 11, 2007 at about 22.00 hours I bought a Ufone scratch card from my nearby shop at Faisal Town. When I entered the card, the reply was surprising for me that my dialed No is already used.
Sir, when I bought the card its scratch numbers was not visible and in this case who is going to be responsible, the shopkeeper, Ufone or me……..?
Please note that this is the second chance of happening the same with me but now I can not afford to purchase another Ufone card, and if, my application is not responded properly “I WILL PREFER TO HAVE A CONNECTION FROM ANOTHER MOBILE COMPANY”
In this case your good self is requested to personally intervene into the matter and resolve my problem at your earliest.
If you like to do any favor for me or reply to me please reply on my e-mail address or my Mob.No. My e-mail is tehrazim@descon-mirani.com.pk
Thank you,
Yours truly,
(Abud Shakoor Tehrazim)
Mobile No.0333-4878731
April 16, 2007 at 9:12 am
Shuja Khan
yep these used fone card are really a problem these days. dont know why they are doing this. thats why i would prefer “easy load” over loading a scratch card.
May 1, 2007 at 4:05 am
Rahat Ali
If you have any scratch card complaint, Don’t worry! Just visit Ufone service centre. They will replace your card and your problem will be resolved.
Replacement procedure is no doubt a lengthy one and they take 24 hours. But you will get a new scratch card of the same denomination next day.
Ufone has got the solution of every problem of U
May 3, 2007 at 1:33 am
ASAD MB
UFONE’S service, to be precise thier so called SYSTEM, which has been updating since the stone age is totally pathetic. They keep on exceeding the billing limits of 100% and then block your line, besides they have been billing in excess too. I’m waiting for my monthly bill to come. Looking forward to use the MNP service, really dissapointed by the U-fool’s services.
June 1, 2007 at 3:09 am
muhmmad saleem
The Director (Ufone)
Pakistan Mobile Communications (Pvt.) Ltd
Subject: Purchased of new sim (easy load)
Dear Sir,
i bought the sim in to gujranwala office near din plaza.where any person no tell me information easy load sim,
my shop in trust plaza near kasb bank gujranwala.
my shop name SALEEM BROTHERS ADVERTISER.
CELL#0300-6499740,0301-8649974
June 13, 2007 at 5:39 am
MUHAMMAD IMRAN KHAN
SIR,
KLY SEND THE INFORMATION ABOUT THE WEB SIDE OF UFONEGSM.NET. I CREAT THE E.MAIL ADDRESS OIN THIS SIADE MY MOBILE# 03336831687. THK IMRAN
June 20, 2007 at 2:51 am
Hasnain
I am doing a project on ufone’s brand . Any one who has any study available on this brand please help me out here
June 28, 2007 at 3:04 pm
khurshid wali
i want abeauty sim card(mobile) number such as (2222333)(1112220)(1234567)(4455660)(3330444) etc
July 2, 2007 at 8:46 pm
State of Telecom Industry in Pakistan » Competitive Trends: Mobile Phone Advertisements
[...] The pretty picture these ads paint is separated from the real world where poor cellular service has led to PTA to announce that punitive action will be taken if problems persist (more at the end of this previous post). [...]
October 4, 2007 at 1:00 pm
minahil
itz best website for free msging
October 17, 2007 at 12:39 am
Ahmad wahab
I want a beutiful ufone num sach as (0333-1112223)
(0333-1122330) (0333-7779995) (0333-1122143)etc
or may be in 0334 or 0332 code.
December 4, 2007 at 1:55 am
Asim Mumtaz
i want my ufone sim puk code number the number is 03336558368
December 4, 2007 at 1:57 am
Asim Mumtaz
i want my ufone sim puk code number the number is 03336558368
please tell me soultion
January 4, 2008 at 11:17 am
rashid ali
ther is my no# hase been the not puk pel sand puk th thes 03343247867
January 8, 2008 at 10:49 am
AYAZ AHMAD
I have no receivd My Postpaid bill connection ufone no,03336459597
January 8, 2008 at 10:54 am
AYAZ AHMAD
I HAVE NO RECEIED MY BILL OF POSTPAID UFONE CONNECTION NO,0333-6459799 FOR THE MOINTH OF DECEMBER.
February 1, 2008 at 12:50 am
adnan ahmed qureshi
The Director (Ufone)
Pakistan Mobile Communications (Pvt.) Ltd.
Subject: information requried,
sir,
i want to know about your planings in norhtern areas gilgit pakistan,i am intresting to become a business partner(franchiese)of ufone in northern areas gilgit, we have a vast experience in marketing feild,
waiting for your reply,
thanks,
adnan ahmed,
03468488888
February 7, 2008 at 6:21 am
ghulam murtaza
iwant my paktel sim puk code number the number is 0304-7556153
February 10, 2008 at 7:36 am
kamran
i want my ufone sim puk code number the number is 03348552057
February 24, 2008 at 5:11 am
kuni
OLAMBA dala gano OLAMBA@!!!!
March 4, 2008 at 11:59 pm
Qudrat kundi
Me apne namber ke malkeyat ke bare me jan na chahta hø.My no 03339984869.Pls msg me.
March 7, 2008 at 2:14 am
MUKARAMALIRIZVI
I WANT TO KNOW ABOUT 3G , BRAND BAND SERVICE CONNECTION WILL BE STARTED IN PAKISTAN FOR U FONE.HOWEVER THE PTCL HAS BEEN STARTED THE DSL SYSTEM.DO YOU LIKE WHEN IT IS POSSIBLE IN PAKISTAN.I HOPE YOU WILL REPLY SOON.
June 3, 2008 at 7:29 pm
Ghulam Muhiuddin
I have baught Rs. 100 ufon card when i enter the code into phone only Rs. 67 added. Rs. 33 gone to the pocket of Ufone.
Warid give Rs. 100 balance on Rs. 100 card no any hidden cost or charges and tell through sms after every call.
To call help line of ufone 333 will charge lot of charges per minute and i tried many time to talk the representative on this help line but after waiting 5 to 10 minutes and listening adds i have drop the call. You can only call help line if you want to listen ufone add at very nominal charges.
Every time when i add balance if i will not use in couple of days the balance automatically waive off day by day and 0 at last.
Sms web software mostly not working.
Selling important number on bids and who do not participate in bid take only garbage.
Very low quality service mostly network busy
poor management.
A survey about ufone will help out to determine how many customer dissatisfied with this company
June 8, 2008 at 4:17 pm
asif
dear ufone frenshize par apnay jo larkyan rakhi hain wo zyada tar prost hain esa kyun hai kya apko koi achay khanadan ki larkyan nahi milti hain? ya larkay nahihain kya shaher mein ? wo to i thnk 5 class say zyada nahi parhi hain or apkay emply fone fone ki demo or ARD sim say PCO chala rahay hain un ka koi opperation nahi hota kya ? bohat afsoos ki bat hai.
June 27, 2008 at 11:15 pm
Sohail
Hello every body i am sohail & i want a U fone 0333 sim if if any have so plz contact me on this no 03349193735
July 1, 2008 at 10:28 pm
Naveed ul hassan
i want my ufone sim puk code number the number is 03349786620
July 2, 2008 at 5:55 am
Naveed ul hassan
i want to unlock my sim please tell me my unlock puk code 03349786620